Last updated: May 14, 2026
Introduction
At DateON, your privacy is our priority. This Privacy Policy explains how we collect, use, and share your data when you use the DateON mobile app ("App"), together called the "Platform".
Who We Are: References to "we", "us", or "our" mean DateON and/or the Platform. "You" or "user" refers to anyone using our Platform.
Your Consent: By using the Platform, you agree to this Privacy Policy and consent to how we handle your personal information. If you don't agree, please don't use the Platform.
This Privacy Policy works alongside our Terms of Service. If there is a conflict, this Privacy Policy takes precedence.
How Do We Use Your Information
The following table lists common categories of information we may collect from you and how we use it:
| Information collected | Use of information |
|---|---|
|
Account information (e.g., user ID, mobile number/email, password, gender, IP address, and approximate age range)
Profile information (e.g., username, photo, and birth year) |
Create and manage your account, inform you about updates or changes, assist with communication and user support, enforce our terms, protect rights and safety, and improve features based on feedback. |
| Content shared by you (e.g., personal information, images, quotes, and other shared content) | Provide Platform features, display content to other users where you choose to share, moderate and enforce safety rules, respond to reports, and improve user experience. |
|
Log data (e.g., IP address, device ID, browsing/app activity, metadata, and communication details)
Cookies / similar technologies |
Manage the Platform, troubleshoot issues, enhance security, analyze traffic and engagement, improve Platform features, and personalize your experience where permitted. |
| Verification and contact (e.g., phone number for OTP verification; contacts only with your consent) | Confirm identity, secure accounts, and enable features like inviting users (where available). |
| Location data (e.g., GPS or IP-based location data) | Provide location-based features and enhance security/fraud detection. |
| Device data (e.g., OS/browser, storage, battery, and hardware signals; gallery access with consent) | Optimize the Platform for your device, enable sharing, and support verification and safety features. |
| Interactions (e.g., chat and conversation details, timestamps, and user interactions) | Provide messaging features, improve recommendations, and evaluate engagement and safety signals. |
| Payments & wallet (transaction history and related records) | Manage payments, maintain transaction logs, and prevent fraud. We do not store your full card or bank account details. |
Your Rights
- Removing content or deleting your account: You can delete content from your profile or deactivate/delete your account anytime. We may retain certain records where required for legal, security, or compliance purposes.
- Updating your information: You can update your personal information by logging into your profile.
- Accessing and correcting data: To access or correct the personal data you have shared with us, email us at info@dateon.app.
- Declining or withdrawing consent: You can withdraw consent for certain processing by emailing us. Please allow up to 30 days for processing. Withdrawing consent may limit access to some features.
How Your Information Is Shared
Information visible to other users: Parts of your profile (such as username, age range, gender, and location) may be visible to other users. Content you choose to share (including messages, posts, and media) may be visible to others depending on where/how you share it.
Sharing with service providers: We may share your data with trusted third parties who help us operate the Platform (for example: payments, hosting, analytics, customer support, communications, and security).
With authorities: We may disclose information if required by law or to address fraud, safety, or security concerns.
During business changes: If DateON is acquired, merged, or reorganized, your data may be transferred as part of that transaction. Where required, we will notify you and provide options available under applicable law.
Security Practices
We use reasonable security measures to protect the information we collect. If you have a username and password, you are responsible for keeping these details safe. Please do not share your password with anyone.
Calls & Video
DateON enables audio and video calls between users. Call metadata (duration, participants, timestamps) may be stored for billing and safety purposes. Actual call content is transmitted peer-to-peer via WebRTC and is not recorded or stored by DateON.
Payments & Wallet
Payments are processed securely through Razorpay. We store transaction records for billing purposes but do not store your full card or bank account details. Withdrawal requests are processed through verified payment channels.
Data Deletion
You can request deletion of your account and all associated data at any time through the app or by contacting us at info@dateon.app. We aim to process deletion requests within 30 days unless we are required to retain certain information for legal, security, or compliance purposes.
Data Retention
We keep personal information only as long as necessary to provide our services, comply with legal obligations, maintain security, and handle disputes. We may retain certain records for legal, security, or investigation purposes.
Third-Party Links & Embeds
Our Platform may contain links to third-party websites or apps. If you click on these links, those sites have their own privacy policies. We are not responsible for their practices, so we recommend reviewing their policies before sharing any personal information with them.
Some content may be hosted by third parties (for example, embedded media). When you view embedded content, data may be sent to those third parties as if you visited them directly. We do not control how third parties collect or use your data.
Cookie Policy (Summary)
We may use cookies, pixels, SDKs, and similar technologies to operate the Platform, remember preferences, analyze usage, improve performance, and help with safety and fraud prevention. You can usually control cookies through your browser/device settings, but disabling cookies may affect your experience.
Child Safety Standards - DateON
DateON strictly prohibits any form of Child Sexual Abuse and Exploitation (CSAE), including child sexual abuse material (CSAM), grooming, trafficking, sextortion, or any exploitative behavior involving minors.
We maintain a zero-tolerance policy toward any content or activity that endangers children. Any user found engaging in such activities will be permanently banned and reported to relevant law enforcement authorities where required.
Users can report inappropriate content, profiles, messages, or accounts directly within the DateON app using the in-app report and block features.
DateON reviews all reports promptly and removes violating content immediately. We cooperate with applicable child safety authorities and comply with all applicable child safety laws and regulations.
If you have any child safety concerns or wish to report CSAE-related content, please contact our child safety point of contact:
DateON Child Safety Team
Email: info@dateon.app
These standards apply to all users of DateON.
Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page regularly to stay updated on changes. If we make any major changes that materially affect you, we may notify you through the app or other appropriate means.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@dateon.app.